We’re Here to Help Make Life Sweeter
Whether you’re placing a custom cake order, planning a celebration, shopping for baking supplies, or just have a quick question – our team is always happy to help.
FREQUENTLY ASKED QUESTIONS
We recommend placing your order 5–7 days in advance for standard custom cakes and 2–3 weeks for wedding cakes or highly detailed designs. However, we will always try to accommodate urgent requests based on availability.
Yes. From simple elegance to show-stopping creations, our team can bring your ideas to life. You can share reference photos, themes, colors, or inspiration via WhatsApp or our custom cake form.
We offer a variety of sizes based on the number of servings. Once you share your event size, we’ll recommend the best option.
We have a wide selection of classic and premium flavors. Our team will share the full menu during the ordering process, or you can contact us for the latest flavour list.
Yes, we deliver across Doha. Delivery rates vary based on location. Pickup from our retail store in Al Waab is also available.
Absolutely. We provide dessert tables, event décor, and themed setups for birthdays, weddings, baby showers, and corporate events. Contact us to check availability.
Yes. Our artisan chocolates and date boxes can be customized for corporate gifting, weddings, and events. We also offer wholesale pricing for bulk orders.
Yes, all chocolates are handcrafted in our kitchen studio with premium Swiss ingredients.
For hygiene and safety reasons, we do not accept returns on food-contact items and tools. However, if a product is damaged or defective, please contact us and we will happily assist.
From time to time, we host cake decorating and baking workshops. Follow us on Instagram to know when new classes are announced.
We try! Our selection varies daily. For same-day availability, please reach us on WhatsApp or check Talabat, Snoonu, Deliveroo and Keeta for ready desserts.
Yes. Many of our best-selling cakes, chocolates, desserts and minis are available for delivery on Talabat, Snoonu, Keeta and Deliveroo.
Caramel Sweet Arts – Retail Shop
Al Waab, Doha
Your go-to destination for baking tools, cake decorating supplies, packaging, and more.
Sunday - Saturday: 9am - 9pm
Closed on Friday - 11am - 12pm