We’re Here to Help Make Life Sweeter

Whether you’re placing a custom cake order, planning a celebration, shopping for baking supplies, or just have a quick question – our team is always happy to help.

MORE INFORMATION

FREQUENTLY ASKED QUESTIONS

1. How far in advance should I place a custom cake order?

We recommend placing your order 5–7 days in advance for standard custom cakes and 2–3 weeks for wedding cakes or highly detailed designs. However, we will always try to accommodate urgent requests based on availability.

2. Do you make fully custom designs?

Yes. From simple elegance to show-stopping creations, our team can bring your ideas to life. You can share reference photos, themes, colors, or inspiration via WhatsApp or our custom cake form.

3. What sizes do your cakes come in?

We offer a variety of sizes based on the number of servings. Once you share your event size, we’ll recommend the best option.

4. What flavours do you offer?

We have a wide selection of classic and premium flavors. Our team will share the full menu during the ordering process, or you can contact us for the latest flavour list.

5. Do you offer delivery?

Yes, we deliver across Doha. Delivery rates vary based on location. Pickup from our retail store in Al Waab is also available.

6. Do you offer dessert tables or event setups?

Absolutely. We provide dessert tables, event décor, and themed setups for birthdays, weddings, baby showers, and corporate events. Contact us to check availability.

7. Do you offer corporate gifting or bulk chocolate orders?

Yes. Our artisan chocolates and date boxes can be customized for corporate gifting, weddings, and events. We also offer wholesale pricing for bulk orders.

8. Are your chocolates made in-house?

Yes, all chocolates are handcrafted in our kitchen studio with premium Swiss ingredients.

9. Can I return or exchange items from the baking supplies shop?

For hygiene and safety reasons, we do not accept returns on food-contact items and tools. However, if a product is damaged or defective, please contact us and we will happily assist.

10. Do you offer classes or workshops?

From time to time, we host cake decorating and baking workshops. Follow us on Instagram to know when new classes are announced.

11. Do you accept last-minute dessert orders?

We try! Our selection varies daily. For same-day availability, please reach us on WhatsApp or check Talabat, Snoonu, Deliveroo and Keeta for ready desserts.

12. Are you on local delivery apps?

Yes. Many of our best-selling cakes, chocolates, desserts and minis are available for delivery on Talabat, Snoonu, Keeta and Deliveroo.

Visit Us In Store

Caramel Sweet Arts – Retail Shop

Al Waab, Doha

Your go-to destination for baking tools, cake decorating supplies, packaging, and more.

Sunday - Saturday: 9am - 9pm
Closed on Friday - 11am - 12pm

Find Us on Social Media

Follow along for new launches, behind-the-scenes, and sweet inspiration.

Get in Touch
LET'S TALK

CONTACT US FOR ANY QUESTIONS